How many tickets can I buy?
Usually the maximum number of tickets allowed is 10 tickets per customer, but this can change based on the event rules.
Do children require tickets?
Yes, a child above the age of one will require a ticket. Certain events may have different rules associated with children tickets, which, if there are, will be mentioned in the event information page. In the absence of any such event specific information, regular tickets should be purchased for children.
How would I know that my tickets have been booked?
When your booking is confirmed, you will receive an e-mail with the booking details. Customers in India purchasing tickets for events in India also receive a SMS with the confirmation reference number. if you are a registered user you can check for your booking details by logging into My Account on our website.
My card / account has been charged but I have not received my confirmation email. What should I do?
Please check your bulk/spam folder just in case. You can also try to regenerate your confirmation page using the link located in the Help section in the footer of our website. In case that fails, then please send us an email with your details and we will confirm and if it indeed is a failed transaction, the reversal will be initiated into your account / card.
Is it mandatory to register? If so what are the benefits?
No, it isn't. Benefits of a registered user include the ability to view your entire booking history, among other purchase aspects.
What are the modes of payment when buying online?
You can purchase tickets using any of the following:
- Master / Visa / Amex credit cards
- Master / Visa debit cards
- Net banking (Indian customers for events in India)
- Cash cards (Indian customers for events in India)
- ATM cards (Indian customers for events in India)
- PayPal (for events outside India)
We continue to add payment types and therefore please check the options when making the payment.
Do I need to pay any extra charges per ticket?
You may be assessed a ticket handling fee, bank charges and taxes on the ticket value. All charges are clearly displayed on the pre confirmation page before you proceed to make the payment.